Creating Solutions (Using) Technology for Your Business

Creating Solutions (Using) Technology for Your Business

Chat Assistant for Your Business

BOTIKA helps online business owners as chat assistants to serve customers, starting from the order until transaction proces

Single Dashboard (Integration)

We create a single dashboard that integrated with many social platforms, where it will provide more convenience to serve customers from various social platforms.

Easily Integrated to Many Social Media at Once

User(s) only need to create chatbot once, and (it is) ready to be run in Line, Facebook Messenger, Telegram, Web Widget and Mobile Application

Serve (a) Larger Number of Customers

(With) artificial intelligence technology can serve and interact with customers in large numbers simultaneously from various communication channels automatically.

Improv(ing) business through millions of conversations and answering opportunities

"There was an increase in customer service up to 99%, when compared to previous services there was an increase of 12%. In fact, our average SLA response is 2 times faster, because it only takes less than 1 minute!"
Retno Wulan
Group Head of Customer Contact Center - XL Axiata
"Working with BOTIKA is always a pleasure. They provide appropriate input(s) for our chatbot project and hav(e) a fast response service. BOTIKA is a reliable partner."
Christa Sabathaly
Danone Waters Digital Marketing Lead
"In collaboration with BOTIKA and Nimbly we present Tanya Marlo chatbot to answer the challenges surrounding HIV / AIDS in Indonesia. We see chat on social media as a potential communication channel. Therefore, we decided to interact through a chatbot"
Krittayawan (Tina) Boonto
UNAIDS Indonesia Country Director
"Botika helped us in reducing the manpower required for handling common concerns and troubleshootings. Also, real time response makes a must have for repetities queries and complaints"
Arief Permadi
Head of Customer Satisfaction Division - PT Hidayah Insan Mulia
"Building meaningful product is one thing, with botika develop great partnership and growing together"
dr. Gregorius Bimantoro
CEO - Atoma Medical
"Since the first month, Botika has been able to provide real solutions to better understand our users and encrease the engagement with our users, significantly!"
Rifki Insan Sujudi
Head of Business Strategy - PT Ninmedia Indonesia