Creating Solutions Uses Technology for Your Business

Creating Solutions Uses Technology for Your Business

Chat Assistant for Your Business

BOTIKA helps online business owners as chat assistants to serve customers, starting from the order until transaction proces

Single Dashboard Intergations

We create a single dashboard that integrated with many social platforms, where it will provide more convenience to serve customers from various social platforms.

Easily Integrated to Many Social Media at Once

User only need to create chatbot once, and ready to be run in Line, Facebook Messenger, Telegram, Web Widget and Mobile Application

Serve Larger Number of Customers

With artificial intelligence technology can serve and interact with customers in large numbers simultaneously from various communication channels automatically.

Improve business through millions of conversations and answering opportunities

"There was an increase in customer service up to 99%, when compared to previous services there was an increase of 12%. In fact, our average SLA response is 2 times faster, because it only takes less than 1 minute!"
Retno Wulan
Group Head of Customer Contact Center XL Axiata
"Working with BOTIKA is always a pleasure. They provide appropriate input for our chatbot project and having a fast response service. BOTIKA is a reliable partner."
Christa Sabathaly
Danone Waters Digital Marketing Lead
"In collaboration with BOTIKA and Nimbly we present Tanya Marlo chatbot to answer the challenges surrounding HIV / AIDS in Indonesia. We see chat on social media as a potential communication channel. Therefore, we decided to interact through a chatbot"
Krittayawan (Tina) Boonto
UNAIDS Indonesia Country Director