Privacy Policy
Welcome to Botika, where we uphold the highest standards in safeguarding your privacy and data security.
Our company is committed to protecting the privacy of our customers and end users who interact with us through WhatsApp Business Platform, Chatbot, Platform, OmniBotika, Speech to Text, Text to Speech, and VoiceBotika. This policy explains how we collect, use, and protect personal data when we interact with end users through these channels.
Data Collection:
We may collect personal data such as name, phone number, email address, gender, address, and other personal information when end users interact with us through WhatsApp Business Platform, Chatbot, Platform, OmniBotika, Speech to Text, Text to Speech, and VoiceBotika.
We may also collect data related to end users' interactions with our services, such as chat history.
We use this data to provide customer service, send notifications, and improve our services.
We may also use this data to personalize our services, such as providing relevant content or offers.
We will not collect any sensitive personal data without explicit consent from the end user.
We will not collect any personal data from end users under the age of 17, or the minimum age required by applicable law, without verifiable parental consent.
Data Use:
We use end users' personal data to provide customer service, send notifications, and improve our services.
We may use end users' personal data for marketing and advertising purposes, but only with their explicit consent.
We may use end users' personal data to conduct research and analysis in order to improve our services.
We do not share end users' personal data with third parties without their consent, unless required by law.
We take reasonable measures to protect end users' personal data from unauthorized access, use, or disclosure.
We will not sell end users' personal data for personal benefit.
We will not share your data to third parties for any purpose outside of Botika services.
We will use your data for other purposes outside of Botika Services.
Your data will only be used to provide the services you need through Botika services.
The data belongs to end users and we shall respect their rights over the data.
Data Retention:
We retain end users' personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
We will delete or anonymize end users' personal data upon request, or if we no longer need it for the purposes for which it was collected.
End users may request that we delete their personal data at any time by contacting us :
• Email : [email protected]
• Phone Number 1 : +6288978001099 (Call Only)
• Phone Number 2 : +6281802207000 (Whatsapp Only)
This privacy policy is in compliance with all applicable laws and regulations, including but not limited to GDPR, CCPA, HIPAA, PDPA and other relevant laws and regulations.
If you have any questions or concerns about our privacy policy, please contact us.