All in One Solutions
Transform your business with lifelike Digital Human AI, Multilanguage LLM Capabilities, seamless voice-text integration, AI-driven chatbots, and a unified omnichannel experience for consistent engagement across platforms.
Discover the Power of Digital Human AI for Next-Level Customer Engagement
Interactive Digital Human Avatars are advanced AI solutions that leverage technology to create more human-like, real-time, and responsive virtual interactions. These digital avatars not only understand and respond to speech but also seamlessly execute communication in multiple languages, offering immersive interactive experiences. With support for Speech-to-Text (STT), Text-to-Speech (TTS), and API connectivity, these avatars can be integrated with various external applications and services, including Large Language Models (LLM). The platform can be easily embedded into a variety of digital channels, allowing avatars to be present on websites, mobile apps, kiosk machines, and even LCD Display.
Advantages
- Real-time Response
- Multilingual Support
- STT and TTS Technology
- API Connectivity
- LLM Support
- Easy Embedding
Use Case
Customer Service, Healthcare, Digital Banking Service, Advertising and Marketing, MC (Master of Ceremony), Tour Guide, Trainer, Internal HR, Public Service and Government
Innovative
Multilanguage LLM: Advanced Language Processing for Seamless Integration and Compliance
Advanced Chatbots with LLM Technology. Leverage cutting-edge NLP and Language Model (LLM) technology to deliver natural and accurate interactions. Deployment in both cloud and on-premise environments ensures compliance with regulatory requirements.
API Integration. Enabling seamless connectivity across various services such as order handling, transactions, tracking, and more.
Advantages
- Better Understanding
- Cost Efficiency
- Tailored Knowledge Delivery
- Improved Accuracy
- Language Support
- Domain-Specific Optimization
- Regulatory Compliance
Driving Innovation
Facilitates advancements in smart speaker and omni-assistant technologies, driving innovation in business communication.
Product Overview
- Bahasa-Multilanguage Support. Address language diversity, including underserved languages like Bahasa Indonesia.
- Cost Efficiency. Cost-effective solutions compared to expensive proprietary models
- Tailored Knowledge Delivery. Efficiently access internal knowledge bases, delivering relevant information to users
- Domain Optimization. Tailored LLMs for sectors like banking ensure precision in responses
- Regulatory Compliance. On-premise solutions meet data privacy regulations
- Integrated to Chatbots. Hassle-free integration with chatbot
- Open Platform. Available for business and developer to create their own chatbot with ease
- Integration Channel. Easy integration to social media: WhatsApp, Facebook, Instagram, Email, Phone, Mobile Apps and more
- 3rd API integration. Seamless connectivity across various services such as order handling, transactions, tracking and many more
Reducing Hallucination
- Retrieval-Augmented Generation (RAG). Use external knowledge bases to provide accurate, contextually relevant information, ensuring that the model's responses are based on verified data. Limit response based on RAG
- Feedback Loops and Regular Updates. Continuously improve the model with user feedback and periodic retraining to maintain relevance and accuracy, adapting to new information and correcting inaccuracies over time.
- Fine-tune on Domain-Specific Data and Use Confidence Scoring. Tailor the model to specific industries with fine-tuning and use confidence scores to indicate the reliability of responses, triggering fallback mechanisms for low-confidence answe
Comparison Case
Naturalness in Bahasa
Occasionally, Llama 3 tends to give output In English as the MainLanguage. So, we have to give additional instruction e.g. "in Bahasa Indonesia" to make it more consistent
Customer Service Case
Since Customer Service is one of our main focus, we iteratively train the models to behave way more natural and relevant
Terms
- Token. The smallest unit of information that a language model uses to understand and generate text. Think of a token as a "word" or "part of a word" in a sentence. A token can be a single word, part of a word, or even punctuation marks.
- Input Token. The units of text that you send to the model for processing. This includes the text you provide as a prompt or query. When you submit a text input to the LLM, it is first broken down into tokens. For example, the sentence “Tell me about your services” might be tokenized into several tokens like ["Tell", "me", "about", "your", "services"]
- Output Token. The units of text generated by the model in response to your input. This is the text produced by the model as a result of processing your input tokens After processing the input tokens, the model generates a response which is also broken down into tokens. For example, if the model responds with “We offer various services including consulting and support,” the tokens might be ["We", "offer", "various", "services", "including", "consulting", "and", "support"].
API
Example
Output (Full Response):
Output (Streaming):
Pricing
| Botika LLM | Price | Token |
|---|---|---|
| Input | Rp 34.000 | Per 1 Million Token |
| Output | Rp 66.000 | Per 1 Million Token |
Botika LLM is more efficient and effective in customer service with fine-tuned capabilities in Bahasa Indonesia
35% cheaper compared to ChatGPT Turbo
74% cheaper compared to GPT-4o
70% cheaper compared to Claude 3.5 Sonnet
Experience Cutting-Edge Speech-to-Text and Text-to-Speech with VoiceBotika
Voicebotika provides seamless customer interaction using advanced and intuitive voice technology. Through smooth voice interaction, this solution enables users to communicate in a more natural and efficient way. With key features such as multilingual support, speech-to-text (STT), text-to-speech (TTS), voice cloning and conversion, as well as translator capabilities, Voicebotika addresses communication needs across various sectors, both locally and internationally. This solution is designed to provide a more personalized and accurate experience for customers from diverse language backgrounds, ensuring relevant interactions tailored to user preferences.
Features
- Multilingual Support
- Speech-to-Text (STT)
- Text-to-Speech (TTS)
- Voice Cloning and Conversion
- Translator
Benefits
Personalized Experience, Service Efficiency, Global Application
Accelerate growth with AI chatbots
Automate tasks, increase sales, and reduce customer service costs with our AI-based chatbots. Powered by Botika's Natural Language Processing (NLP) and Large Language Model (LLM) technology, these chatbots deliver fast and efficient interactions, speeding up business processes and enhancing productivity. This solution is designed to drive business growth by optimizing services, automating routine tasks, and improving customer experience through smart and timely responses.
Features
- Capability to Develop Highly Complex Chatbots
- Development and Maintenance Through Botika's Platform and Botmaster
Benefits
No-Coding Chatbot Creation, Business Chatbot Optimization, Easy Chatbot Management
Transforming
Enhance Customer Experience with Omnichannel Integration
Integrated Dashboard System for Consumer Services. This integrated dashboard system is designed to help consumer services handle large volumes of customer requests simultaneously. It integrates with various communication channels, from social media, chat messengers, voice calls, video calls, webchat, email, to marketplaces and chatbots. By managing various channels within one platform, this system ensures efficiency and quick responses to every customer interaction.
Features
- Automatic Routing
- SLA Management
- Explore Ticketing
- Tracking Conversations
- Various Channel Integration
- SLA Management
- Incoming Calls Record
Relevance
Omnichannel is designed to help consumer services handle large volumes of customer requests simultaneously
Our Products
Improve your company with the right tech
Botika's products were created to increase sales, provide responsive, sophisticated, artificial intelligence-based customer service at a low cost. Meet consumer needs in real time, automatically, and measurably.
