Creating Solutions Using Technology for Your Business
Chat Assistant for Your Business
BOTIKA helps online business owners as chat assistants to serve customers, starting from the order until transaction process.
Single Dashboard Integration
We create a single dashboard that integrated with many social platforms, where it will provide more convenience to serve customers from various social platforms.
Easily Integrated to Many Social Media at Once
Users only need to create chatbot once, and it would be ready to be run in Line, Facebook Messenger, Telegram, Web Widget and Mobile Application.
Serve Larger Number of Customers
With artificial intelligence technology can serve and interact with customers in large numbers simultaneously from various communication channels automatically.
Improving business through millions of conversations and answering opportunities
"There was an increase in customer service up to 99%, when compared to previous services there was an increase of 12%. In fact, our average SLA response is 2 times faster, because it only takes less than 1 minute!"
Group Head of Customer Contact Center XL Axiata
"Working with BOTIKA is always a pleasure. They provide appropriate inputs for our chatbot project and have a fast response service. BOTIKA is a reliable partner."
Danone Waters Digital Marketing Lead
"In collaboration with BOTIKA and Nimbly we present Tanya Marlo chatbot to answer the challenges surrounding HIV / AIDS in Indonesia. We see chat on social media as a potential communication channel. Therefore, we decided to interact through a chatbot"
Krittayawan (Tina) Boonto
UNAIDS Indonesia Country Director
"Botika helped us in reducing the manpower required for handling common concerns and troubleshootings. Also, real time response makes a must have for repetities queries and complaints"
Head of Customer Satisfaction Division - PT Hidayah Insan Mulia
"Building meaningful product is one thing, with botika develop great partnership and growing together"
dr. Gregorius Bimantoro
CEO - Atoma Medical
"Since the first month, Botika has been able to provide real solutions to better understand our users and encrease the engagement with our users, significantly!"