Build Outstanding Customer Experience
on WhatsApp
With the WhatsApp Business API, we help you build outstanding customer experience on the world's most popular messaging app from Omni-channel dashboard
Trusted by 5000+ SME and Enterprises
2 billion monthly active users spread across 180 countries.
Now, WhatsApp became most popular messaging app. 9 out of 10 customers prefer to message a brand in place of calling. Reach more customer and get many benefit with a WhatsApp Business API
Send Notifications
Send notifications & promotions to your
existing & prospective customers
Deflect calls to WhatsApp
Promote WhatsApp as your primary support on all your key digital assets
Increase Conversion.
Capture 100% of your leads from digital channels and converse with them instantaneously
Save Costs
Increase CSAT by offering 24x7 meaningful engagement, while reducing 30% OPEX
Automate respond 80% customer chat on WhatsApp
Business initiated template messages that can be sent any time
Push Notifications
Send personalized mobile push notifications to different user segments with our AI-powerd campaign manager
Lead Capture
Direct users from digital campaigns to your WhatsApp virtual assistant. Accurate lead generation and lead qualification is just a click away
Smart Promotions
Market new products, relevant developments & upcoming updates/reminders to your consumers on WhatsApp so they can share it with their contacts
On Demand CS
Reduce query resolution time by responding and addressing queries in a matter of seconds, on the preferred channel WhatsApp
Our Happy Client
"Building meaningful product is one thing, with botika we develop great partnership and growing together"
dr. Gregorius Bimantoro
CEO of Atoma Medical
"Botika helped us in reducing the manpower required for handling common concerns and trouble shootings. Also real time response makes a must have for repetities queries and complaints"
Arief Permadi
Head of Customer Satisfaction Division at PT Hidayah Insan Mulia
"Since the first month, Botika has been able to provide real solutions to better understand our user and encrease the engagement with our users significantly!"
Rifki Insan Sujudi
Head of Business Strategy at PT Ninmedia Indonesia
"There was an increase in customer service up to 99%. When compared to previous services there was an increase of 12%. In fact, our average SLA response is 2 times faster, because it only takes less than 1 minute!"
Retno Wulan
Group Head of Customer Contact Center at XL Axiata