Now, WhatsApp became most popular messaging app. 9 out of 10 customers prefer to message a brand in place of calling. Reach more customer and get many benefit with a WhatsApp Business API
Send notifications & promotions to your existing & prospective customers
Promote WhatsApp as your primary support on all your key digital assets
Capture 100% of your leads from digital channels and converse with them instantaneously
Increase CSAT by offering 24x7 meaningful engagement, while reducing 30% OPEX
Send personalized mobile push notifications to different user segments with our AI-powerd campaign manager
Direct users from digital campaigns to your WhatsApp virtual assistant. Accurate lead generation and lead qualification is just a click away
Market new products, relevant developments & upcoming updates/reminders to your consumers on WhatsApp so they can share it with their contacts
Reduce query resolution time by responding and addressing queries in a matter of seconds, on the preferred channel WhatsApp
"Building meaningful product is one thing, with botika we develop great partnership and growing together"
dr. Gregorius Bimantoro
CEO of Atoma Medical
"Botika helped us in reducing the manpower required for handling common concerns and trouble shootings. Also real time response makes a must have for repetities queries and complaints"
Head of Customer Satisfaction Division at PT Hidayah Insan Mulia
"Since the first month, Botika has been able to provide real solutions to better understand our user and encrease the engagement with our users significantly!"
Rifki Insan Sujudi
Head of Business Strategy at PT Ninmedia Indonesia
"There was an increase in customer service up to 99%. When compared to previous services there was an increase of 12%. In fact, our average SLA response is 2 times faster, because it only takes less than 1 minute!"
Group Head of Customer Contact Center at XL Axiata